Well, it is here! We have finally been given a return-to-work date. We are so excited. It seems like it’s been longer than 9 weeks. Unfortunately, your salon experience will be very different due to COVID-19. 
      As mentioned in our previous emails, there would be some new protocols concerning safety, sanitation and our salon operations. We are now ready to share what will be required to perform our services effective on May 26, 2020. 


PRE-SERVICE REQUIREMENTS

• for the saftey of our clients and our employees; specifically, our clients who are at high risk we require the following:
  • If you have been seeing a stylist who was violating the shutdown order:continue with that stylist moving forward. The safety of all who attend Shi-Shi's Lounge remains our hightest priority. 
• Upon arrival clients will be required to wait in their car. I have asked that you download the Shi-Shi’s Lounge app to utilize the check in function on the top right-hand corner. This will let us know that you arrived. If there are any problems with the app, call the salon to let us know you have arrived. When the stylist is ready for you a text will be sent to you letting you know to come in.
• Until further notice, we will no longer be allowed to have clients or others waiting in the salon. If someone comes with you, they will have to wait outside the salon.
• Upon arrival clients will now be required to have your temperature taken upon entering the building. Temperatures that at or above 99 degrees will not be able to receive a service. 
• Upon arrival and servicing clients will be required to wash their hands.
• Please limit the items you bring with you to your service to one wallet, keys & your phone. Please no additional items. (Be sure items are secure in your car).
• We are required to remove all non-essential amenities (magazines, samples, coffee, candy, coat rooms (leave your coat in the car). No food is allowed in the salon. 
• Clients will be required to complete our Safe Salon Client Waiver acknowledging they have no current symptoms of COVID-19 and have not traveled or been in contact with a person or persons infected with the virus within the past 2 days. Failure to comply with completion of this form, will result in services being denied. 

SERVICES:

• Services are limited to hair services only. Non-hair services are temporarily subspended (eyebrows, beard trimming, lip/face/body waxing, manicures, etc.)
• Waiting area is closed.
• We are now required to schedule by appointment only, no double booking or squeezing anyone in.
• Unfortunately, we will not be accepting new clients at this time.  
• Clients will be required to wear face masks during your entire service visit. 
• Service providers will always be wearing face masks and face shields or googles during your service as required by our State. 
• Over the next couple of days, I will be going over the appointment schedule. the consultation form will be very important to guide with the process of scheduling the services that you need. Time will be limited with each client as well as the number of clients we will be able to take each day. If you are not contacted your appointment time is still in place. Be confirm appointment when notified. If you cannot make the appointment contact the salon immediately by phone to avoid a no-show fee (100% of services schedule). I suggest you take your temperature 48 hours, 24 hours & the morning of your appointment to ensure that you are able to keep your appointment.

SANITATION and DISINFECTION PROCEDURES:

• Our salon has been designated a Safe Salon based on executing the following these sanitation and disinfection practices and protocols:

=       Each team member has completed the BARBICIDE Certification Course and BARBICIDE COVID-19 Certification Course, Milady’s Sanitation Certification for safety, sanitation and disinfection & OSHA certification.
=       Use of disinfectants are EPA registered and labeled bactericidal, viricidal and fungicidal
=       Tools will be disinfected after each client use following manufacturer’s instructions.
=       Tools used that are one-time use must be discarded after each use. Example, files, buffers
=       All Unnecessary items such as magazines, newspapers, service menus and all other unnecessary paper products have been removed. 
=       Retail product may be relocated and retrieved as needed for purchase by clients only. Service provider will have access only.
=       All High Touch areas will be disinfected after each client use. Includes but not all inclusive:
=       Door handles on main entrance and restrooms
=       Restrooms
=       Point of Sale Equipment
=       All client Stations
=       Reception Desk
=       Hand Sanitizer will be available in various areas of the salon for ease of use by client and service provider



ADMINISTRATION:

• The owner will oversee training, implementation and consistency of all safety and sanitation practices and protocols for all staff, team members and clients.  
• For the remainder of the month of May and the entire month of June all scheduled appointments will cancelled in order to reschedule appointments appropiately. I know this is difficult and frustrating but trust that we are doing what is best for your safety and the safety of our staff.  I am hoping to reopen the schedule by July or sooner. The online booking will remain closed until then. You must fill out the consultation form, I will be looking at the forms to know who is requesting an appointment. This will not get you in sooner but I will know you are not a new client and would like an appointment.
• No show fees will be strictly enforced.
• Late shows will be denied service and charged a fee
• Confirmations will be required.
• Contactless payment methods are encouraged
• You are encouraged to store your credit card with the salon
• Non refundable retainer will be required to make appointments
• There will be a 15% price increase starting September 1, 2020

Client COVID Waiver  (To be filled out on the day of every appointment until notified, can be found in the app under "SPECIALS")  
MA SAFETY, STANDARDS & GUIDELINES 


We thank you for your patience and support during this time and you can rest assured your safety is as equal as the beauty care services you entrust us with. 
Welcome back with virtual hugs and kisses.

As most of you may know Governor Baker just ordered non essential businesses to continue to stay closed until 5/18/2020, allowing us to re-open on 5/19/2020. It continue's to break my heart with great understanding. As much as I know I am an essential business to my clients, I am not to the state. I will do my part in ensuring our health and comply. Again, I am not going to reschedule your appointment at this time with the uncertainty of when we will re-open. As soon as we know, I will work hard to get you back into the schedule.  If you have questions or need products to get through you can email the salon at shishislounge@gmail.com. If you need Design Essentials products they can be ordered by visiting my link and if you need something now, I can check the in salon stock and if it's available we can make arrangements for delivery. I'm available for virtual consultations if you need help styling, washing or using products just send me an email or contact me through WhatsApp (Eurayshia). I will continue to be here for you during this difficult time. I ask that you NOT cut, color or relax your hair while away. We will be back to normal soon. In the meanwhile to make it easier for us to keep in contact I have set up a WhatsApp group (Shi-Shi's Lounge Clients). We can communicate and do  video chats as well. Please follow us on Facebook and Instagram as I am sharing styling videos and promotions. 

Please stay in communication with us and stay healthy!
We will get through this pandemic together. 

Shi-Shi's Facebook
Shi-Shi's Instagram 
WhatsApp 

In order to comply with Governor Baker's order, Shi-Shi's Lounge will be closed until 4/7/2020. It breaks my heart with great understanding. As much as I know I am an essential business to my clients, I am not to the state. I will do my part in ensuring our health and comply. If you have an appointment in the time of the shut down (3/24 - 4/7) your appointment has been cancelled. I am not going to reschedule your appointment at this time with the uncertainty of when we will re-open. As soon as we know, I will work hard to get you back into the schedule. During this time you will not be able to book online. If you have questions you can email the salon at shishislounge@gmail.com. If you need products to get through this time, I will be at the salon from 9-12 tomorrow (3/24) (allowing 1 person in at a time) and can be reached to order products (i'll drop off at your door). Design Essentials Products can ordered online as well. If you need help maintaining your hair during this time or have questions on how to use the products email me with your contact info. I will continue to be here for you during this difficult time. I ask that you NOT cut, color or relax your hair while away. We will be back to normal soon. Let's all do our part. Please check website and  Shi-Shi's Facebook
I want to also share with you that during this stressful time Auburn Yoga & Pilates Center is offering free online classes through their Facebook or Youtube page. They are doing their part to keep us healthy.  
Please stay in communication with us and stay healthy! 
I encourage everyone to stay safe and follow the advice of our leaders so we can get through this quicker and get our hair and nails done again. We will get through this pandemic. 
Thank you for your understanding.
Shi-Shi's Lounge, A Eurayshia Williams Salon, LLC

​Shi-Shi's Lounge was mentioned as the #7 Salon in Worcester County on GoLocalWorcester.com!
click the link below for the article!
http://www.golocalworcester.com/beauty/worcester-countys-7-best-hair-salons/